Website Terms and Conditions

The following is the terms of the agreement between Ultra Health (“Company”) and the buyer (“Buyer”) of goods or services through the Company’s website trichozed.co.uk (the “Site”). If you do not agree to these terms, you will be unable to make a purchase, so please review these terms carefully: 

1. Introduction
Buyer agrees to the terms and conditions outlined in this online contract (“Contract”) with respect to the goods, services and information provided by or through the Site. This Contract constitutes the entire and only agreement between the Company and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of this Contract. Buyer agrees to review this Contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this Contract.

2. Credit card payment
Buyer represents and warrants that (i) the credit card information supplied to Ultra Health is true, correct and complete and (ii) charges incurred by the Buyer will be honoured by the Buyer’s credit card company. Buyer acknowledges that their credit card statement will show a transaction from Ultra Health. 

3. Delivery policy
Generally, items will be dispatched worldwide within 24 hours of receiving payment to the delivery address provided.

4. Editing, deleting, and modification
Company reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the Service, it may modify this Contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the Site with respect to transactions occurring after said date.

5. What is your returns policy?
Company will accept returns for refund within 30 days of delivery. All returned products must be UNUSED and returned in NEW CONDITION. Buyers are liable for all shipping costs associated with returning products. The package should be carefully packed so as not to cause any damage to its contents. Company, at its sole discretion, can reject or return any product that is sent for refund if found damaged. As soon as the package is received and accepted by Company, a credit will be issued to Buyer’s card and this will show on the card within one to two weeks. This is dependent on the bank which issued the card.

6. Cancellation
In the event of a change of mind Buyer has the right to cancel any order and this will be actioned as long as the order has not yet been shipped. Buyer must contact us as soon as possible to arrange this.

7.General
a) The products advertised on the Site are intended for sale to persons dealing as consumers and are not for re-sale.
b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between Company and Buyer, so that no contractual rights are conferred on third parties.
c) Any contract between Company and Buyer shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.